General
Insurance provides financial protection for you and your family when unexpected covered events occur. It’s a simple concept but can be overwhelming with all the options.
Speak to an insurance advisor about coverage that’s right for you.
Please visit the claims section to understand the process and how to contact us. We're here to provide support during a difficult time.
We take complaints seriously and will work with you to rectify them. Please review BMO’s complaint handling process to determine the right contact details for your issue.
We currently don't provide policy information online.
Please call us at 1-800-387-4483 or email BMO Insurance to discuss your policy.
You’ll need to provide a policy number so that we can verify that we can share the information with you.
Yes. We accept e-signatures from the following platforms:
- OneSpan
- iGeny
- DocuSign
- Adobe
Please contact your insurance advisor for assistance on this process, and to ensure you are meeting all the requirements.
Sign into your financial institution's online banking site or app where you normally pay bills.Add our company as a payee by entering the following information:
Payee Name: BMO LIFE ASSURANCE COMPANYAccount Number: 811 (plus your BMO policy number).
Note:The 811 is mandatory and needs to be included before your policy number.You'll need to enter a separate account number for each BMO policy that you are paying.If you need assistance in setting this up, please contact your own bank.
Complete the Change my banking details form, found on the Existing Customers page.
Return to our office by email or mail.
Complete and mail us the Change My Beneficiary form on the Existing Customers page.
Return to our office by email or mail.
If you would like to change your address within Canada, you can complete the electronic Change of Address form found on the Existing Customers page.
If you live outside of Canada, complete and submit the PDF Change of Address form found on the Existing Customers page.
For any non-pre-authorized payments sent to us, please check your bank statement for confirmation that payment was processed. If after 5-7 business days it does not appear please contact us.
Please call us at 1-800-387-4483 or email BMO Insurance to discuss your policy.
Submit a completed copy of the Name Change or Correction form.
Important: Remember to include your policy number, copies of required documents and signature on any correspondence you send to us.
We encourage you to review your existing contract and discuss options with your advisor.If you still want to cancel your policy, complete the Request to Cancel or Surrender Your Policy form with your advisor and send it to us.
Important: Remember to include your policy number and signature on any correspondence you send to us.
Life Insurance
It’s important to understand the different types of insurance available when you are determining what may work for you. These include:
- Term Life Insurance
- Permanent Life Insurance
Term life insurance provides protection for a specific period of time. If you die during that time, benefits are paid to the person or people you choose. Term life insurance premiums stay the same for specific periods of time, and may rise at pre-designated renewal dates.
Universal life insurance is a combined insurance/investment solution where your premiums go into the investment accounts you select in your policy. It is flexibly structured to meet a range of insurance/investment scenarios, but we strongly recommend you consult an Independent Advisor to determine if it’s right for you.
Sometimes called permanent life insurance, whole life insurance provides life-long protection. You pay a fixed premium that will never increase, with some plans providing a guaranteed cash value.
Medical underwriting refers to the use of medical or health information in evaluating an application for insurance coverage. It may require that you have a medical exam and/or answer health questions before you can be covered.
According to the Canadian Life and Health Insurance Association, you should consider life insurance coverage that is five to seven times your current net income. The BMO Life Insurance Calculator can help you determine the right coverage for your situation.
Critical Illness Insurance
If you’re diagnosed with a covered life-threatening illness – such as cancer, heart attack, stroke and many other serious conditions – critical illness insurance pays you a tax-free lump-sum benefit.
Critical Illness plans offered by BMO Insurance include Living Benefit Plans.
The following plans offer a critical illness rider:
Ask yourself these questions:
- Can I afford to take time off work if I get sick or have an accident?
- Will I be able to afford prescription drugs not covered by my work health care plan or private health insurance?
- Will I have funds to seek treatment outside of Canada or pay for uncovered experimental treatments?
If you’re concerned about any of these issues, consider the advantages that critical illness insurance can provide.
Workplace disability insurance may not be enough if a life-altering critical illness keeps you home or in the hospital. Childcare, home care, living expenses, travelling to and from treatment, medications, and other unforeseen expenses add up - increasing financial pressure on you and your family.
To help you figure out how much critical illness coverage you need, please use our BMO Insurance Critical Illness Insurance Calculator.
Speak to an insurance advisor to determine how much critical illness insurance coverage is right for you.
