BMO QuickPay™
Welcome to BMO QuickPay – a new, stress-free way to pay your bills. When a bill arrives to your inbox or mailbox, just review and forward it to quickpay@bmo.com and let us take care of the rest. It’s really that simple!
Why you’ll like it
It’s convenient
Pay telecom and utility bills quickly without signing into online banking.
You’re in control
You choose the bills to send to us, and we’ll text you to confirm the payment details. There are no surprises!
Security you can trust
Feel reassured that your payments are secured and backed by our 100% Electronic Banking Guarantee.
1, 2, 3 and your bill is paid
From your smartphone or desktop, forward your e bill or a photo of your paper bill to quickpay@bmo.com
You’ll get a text asking you to confirm the payment amount and who is being paid. If everything looks good, reply with PAY.
We'll pay the bill for you! You'll know your bill is paid when you get a confirmation text from us. It should take a few minutes.
Heads up: If you don’t get a text message after emailing your bill to quickpay@bmo.com, then your bill has not been paid.
How to get started
You can use QuickPay right now. No sign up or registration required. Just check that:
Your name, mobile number and email address are up-to-date in your BMO Online Banking profile- You’ve previously paid a bill for each payee using BMO Online Banking
- Your utility or telecom provider (e.g. Bell, Enbridge, Hydro One, Rogers, Telus, etc.) is included with this service.
QuickPay F A Qs
When you pay a bill through BMO Online or Mobile Banking, you need to sign in to online banking or the mobile app, and then enter all the payment details yourself. With QuickPay, you don’t need to sign in to anything. Just forward us the bill and confirm the payment via text.
You can forward us an e-statement from your telecom or utility provider that includes your bill. It can be embedded in the email document or attached as a pdf (but not password protected). If you don’t have an e-statement, you can also email us an attachment of a clear photo of your paper bill. You also will have needed to pay that bill yourself at least once in the past 120 days using BMO Online Banking.
Yes, you can! Just take a clear photo or scan of your paper bill and email it to us at quickpay@bmo.com
It’ll be paid from the same account that you used to make the last payment for that bill.
Yes! All payments are backed by our 100% Electronic Banking Guarantee. You can learn more about our security measures over at our Security Centre.
We match your email address to the unique customer profile that you have with us.
BMO QuickPay uses multiple forms of optical technology along with advanced machine learning to ensure that we get the details correct. And we’ll never make the payment until you reply to our confirmation text.
We like to keep you in the loop, so we’ll send you a confirmation text as soon as the payment is processed – it usually takes a few minutes. If you don’t get a confirmation text, your bill hasn’t been paid.
There are a few reasons why we wouldn’t be able to process a payment:
- Your email isn’t registered with BMO. If you send us a bill without registering your email, we can’t make a payment and you won’t receive a text from us. To solve the problem, just sign in to Online Banking and register your email.
- You manually send us bank details. If you type your account number and billing details in the body of an email, we won’t be able to process the payment and you won’t get a text from us. Instead, forward your bill directly to us, or take a photo of your paper bill and send it as an attachment.
- You ask a question or try to register by email. Our quickpay@bmo.com email address is only able to receive and process bills. We don’t have any people monitoring the inbox, and our robots aren’t qualified to give you advice.
- You don’t have enough in your account. If you forward a bill to us and you don’t have enough money in your account to cover the cost, we won’t be able to pay the bill. In that case, we’ll text you to let you know the payment wasn’t processed and you can try again later.
Yes! Just like a digital banking bill payment, you can cancel the bill payment if the payment hasn’t been processed yet.
If you don’t have enough money in your account, it may go into overdraft. In the event that you don’t have overdraft protection (or not enough overdraft), the payment will fail and we’ll let you know.
After we get your email, it will take us a few minutes to read and analyze your bill before we send you a text to confirm all the details.
Currently QuickPay is only available in English. There are plans to have this service launch in French in the future.