What to bring to an everyday banking appointment

We look forward to seeing you. To make it easy for you, we’ve created a "what to bring" list to help you prepare for your upcoming everyday banking appointment.

Let's go mobile!

Remember to bring your smartphone to your appointment. Once your new everyday banking account is ready, we can also set up BMO Mobile Banking for you. Enjoy the convenience and security of banking anytime, anywhere. Your personal bank accounts are backed by our 100% Electronic Banking Guarantee.

Plus if you bring a bill with you, we’ll walk you through how to easily set up bill payments.

Identification

You will need to bring one eligible piece of government issued, photo identification with you. Your photo identification must be valid, original, and not substantially defaced. The eligible piece of identification must:

  • Contain a photo that clearly shows your face; and
  • Be issued by a government agency, including a federal government (for example, Canada, the United States, or other foreign government), or by a province/territory/state level government.

You will also be asked to provide your address, occupation, and date of birth if it is not included in the identification you present.

List of eligible pieces of photo identification:
  • A Certificate of Canadian Citizenship
  • A Certificate of Indian Status issued by the Government of Canada
  • A driver’s licence as permitted to be used for identification purposes (a temporary Alberta Driver’s Licence prohibited from being used as identification)
  • A Canadian Firearms Licence
  • A Government issued ID card or document
  • Immigration Canada Documents; Immigration Canada form IMM 1000, IMM 1442, IMM 5292, or IMM 5688
  • A NEXUS Card
  • A passport
  • A Permanent Resident card
  • A provincial or territorial health insurance card as permitted to be used as identification under provincial or territorial law (health cards issued by the provinces of Manitoba, Ontario, P.E.I., and Nova Scotia are prohibited from being used as identification anywhere in Canada)
  • A document or card, bearing the individual’s photograph and signature, issued by any of the following authorities or their successors:
    • Insurance Corporation of British Columbia
    • Alberta Registries
    • Saskatchewan Government Insurance
    • Department of Service Nova Scotia and Municipal Relations
    • Department of Transportation and Public Works of the Province of Prince Edward Island
    • Service New Brunswick
    • Department of Government Services and Lands of the Province of Newfoundland and Labrador
    • Department of Transportation of the Northwest Territories
    • Department of Community Government and Transportation of the Territory of Nunavut

If you are unable to provide one eligible piece of photo identification to open a personal chequing and/or savings account under Access to Basic Banking Services, you are required to provide us with:

  • Two documents from a reliable source, one of which indicates your name and address and the other your name and date of birth, such as:
    • Identification issued by the Government of Canada or the government of a province in Canada
    • Recent notice of tax assessment issued by the Government of Canada or the government of a province, or municipality in Canada
    • Recent statement of benefits from the Government of Canada or the government of a province in Canada
    • Recent Canadian public utility bill
    • Recent bank account or credit card statement
  • You can also open a chequing or savings account if you can provide:
    • Any document from a reliable source that indicates your name and date of birth; and
    • If your identity is confirmed by:
      • a customer in good standing with the Bank; or
      • by an individual of good standing in the community where the Bank branch is located

Your identification or documents are required to be original, not substantially defaced, and valid. If you are using a notice of assessment, utility bill, bank statement, or credit card statement to confirm your address, it can be either an e-Statement or mailed paper statement, it must be the most recent statement, and must not have any information redacted (for example, the full account number must be visible and not replaced with asterisks, dashes, etc.). Eligible identification and exclusions may change from time to time.

Tax Information

If this is your first everyday banking account with us, we will also need you to confirm where you are a tax resident, footnote 1 - whether in Canada, the United States, or other international countries. You will need to bring your Taxpayer Identification Number, footnote 2 for each jurisdiction where you are a tax resident. For example, if you are a tax resident of Canada, your Tax Identification Number is a Social Insurance Number issued by the Government of Canada.

Have Questions?

If you have any questions about the identification listed above, please give us a call.

  1. Generally, if the laws of the jurisdiction where you live or work require you to pay tax, you’re considered to be a tax resident of that place. Please note that you can be a tax resident of more than one jurisdiction. Still unsure? Reach out to your tax specialist to find out.
  2. A taxpayer identification number is a unique identifier made of letters or numbers that the jurisdiction assigns to an individual. The jurisdiction uses the taxpayer identification number to administer its tax laws to identify the individual. For additional information on tax identification numbers, please visit this website for the Organisation for Economic Co-operation and Development or ask your tax specialist.