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Dalbar Customer Call Centre Award
In February 2016, BMO Mutual Funds was awarded the 2015 DALBAR Mutual Fund Service Award for the 10th
consecutive year. This prestigious award recognizes firms that provide consistent best-in-class service to investors.
About Dalbar inc.
As the world's premier financial services strategy and operations research firm, DALBAR Inc. helps leading enterprises develop, build, and operate strong businesses that deliver sustained shareholder value growth. DALBAR's proprietary business design techniques, combined with its specialized industry knowledge and behavioural research expertise, enable companies to anticipate changes in customer priorities and the competitive environment, and then design their businesses and improve operations to seize opportunities created by those changes. The firm serves clients in the Americas and Europe.
** The annual DALBAR Mutual Fund Service Award rankings are based on evaluations of telephone service made over the calendar year, measuring a company's quality of performance in product knowledge, professionalism and their ability to provide value-added service.
Investment professional refers to Financial Services Managers, Financial Planners, Investment and Retirement Planning and Investment Specialists that are representatives of BMO Investments Inc.
BMO Mutual Funds are offered by BMO Investments Inc., a separate legal entity from Bank of Montreal. Commissions, trailing commissions, management fees and expenses may be associated with mutual fund investments. Please read the fund facts or prospectus before investing. Mutual funds are not guaranteed, their values change frequently and past performance may not be repeated.