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Google PayTM - FAQs


What is Google Pay?

Google Pay is a new name and look for existing Google payment products like Android Pay.


Why Google Pay? What happened to Android Pay?

Google Pay is a new name and look for existing Google payment products. You’ll still be able to pay in stores and online with Google Pay, as you do today with Android Pay.


Where will I be able to use Google Pay?

You will be able to use Google Play the same places as Android Pay.

You can pay with your eligible Android Device at any store that accepts contactless or mobile payments. You also can pay in apps or online at available merchants, as well as across Google Properties, such as YouTube or Google Play.


How do I upgrade from Android Pay to Google Pay?

Existing Android Pay users do not need to do anything - your app will automatically update to Google Pay.


Which BMO® credit and debit cards are eligible for Google Pay

Personal Credit Cards:
All BMO Mastercard®* consumer credit cards except BMO Prepaid Travel Mastercard and Diners Club cards are eligible.

Personal Debit Cards:
All BMO Debit Cards including BMO Nesbitt Burns Debit Card, BMO InvestorLine Debit Card and BMO Private Banking Debit Cards are eligible.


What do I need to use Google Pay?

For in-store payments, first, you will need a smartphone operating on Android Operating System of KitKat of higher. Your phone also needs to support NFC (Near Field Communication). To check for NFC, look for it in your phone’s Settings. It is recommended to download the Google Pay app, which can be downloaded from the Google Play Store. This will allow you to view rich receipts and other product features that Google Pay has to offer. For full software requirements please visit the help centre.


How do I set up Google Pay?

If not already on your device, download Google Pay from the Google Play Store. Open the app then tap the + sign to add your BMO credit or debit card -- it's as simple as snapping a picture, and confirming the card details. You can also enter your card details manually. If you already use your BMO credit or debit card for Google Play, YouTube, Google Photos, or other Google properties your card will be eligible for Google Pay purchases.


Is there a limit when I use my BMO Debit Card for Google Pay transactions?

Yes, a per transaction limit of $100 will apply when using your debit card for Google Pay. If you are unsure of how much you will be spending, it is a good idea to carry your BMO Debit Card as back-up.


How secure is Google Pay?

By creating a unique virtual card number for your payment information, your name and full card details are never shown in the app and never shared with the store. If your phone is ever lost or stolen you can easily find, lock, and erase your phone using Android Device Manager (https://www.google.com/android/devicemanager). Because you need to unlock your phone before using Google Pay; it is just as secure as using your actual card and PIN.


What happens if my phone is lost or stolen?

Android Device Manager (https://www.google.com/android/devicemanager) will help you find, lock, and erase your phone. Also, you can simply search "Find my phone" and Google will show you where it is on a map.


Will I still collect loyalty rewards?

You will continue to receive all the security, benefits and rewards of your cards. Google Pay can only be used to make purchases. However, you may still need to show the merchant your loyalty card to receive rewards beyond what your credit or debit card offers.


I have a BMO SPC®** Mastercard; will I still receive a discount when I make purchases with Google Pay?

Yes. However, you may still need to show the merchant your BMO® SPC Mastercard®* card so the merchant can apply the SPC discount.


My debit card does not have 'tap' capability, can I still load it to my Google Pay Wallet?

Yes, even if your physical card does not have Interac Flash enabled Google Pay will still work.


Can I still use my BMO Mobile PayPass®* Tag?

If you have a Mobile PayPass Tag attached to your phone, it may interfere with Google Pay. Please remove it before you start using Google Pay.


Have more questions about Google Pay?


Where can I use Google Pay?

You can pay with your eligible Android Device at any store that accepts contactless or mobile payments.

You also can pay in apps or online at available merchants, as well as across Google Properties, such as YouTube or Google Play.


Can I use Google Pay outside Canada?

For credit card purchases you can use Google Pay outside of Canada. For debit card purchases Google Pay is available for use in Canada only.