Shareholder Engagement Policy
As set out in our Shareholder Engagement Policy, we communicate with shareholders in a variety of ways including our annual shareholder meeting, the annual report, management proxy circular, quarterly reports, annual information form, news releases, website and industry conferences.
Ways to reach the board
Use the options below to contact the Board of Directors. You can send an email or use our secure online form.
Additional contact details, including mailing addresses and other email contacts, are available further down the page.
Email the board
Send a message to the Board via our dedicated email address.
Submit a contact form
Use our secure form to send a message directly to the Board.
Other governance contacts
For governance-related matters, you may also contact senior leaders or submit written correspondence as outlined below. These contacts are not intended for general inquiries or customer service.
Office of the CEO
For matters directed to the CEO, email corp.secretary@bmo.com
General counsel
For legal or regulatory inquiries, email general.counsel@bmo.com
Corporate Secretary
For corporate governance questions or board processes, email corp.secretary@bmo.com
Shareholder correspondence
Shareholders may direct written correspondence regarding governance matters to:
Corporate Secretary's Department
Bank of Montreal
100 King Street West
1 First Canadian Place, 9th Floor
Toronto, Ontario M5X 1A1
Other enquiries
We'd love to hear from you.
Shareholder enquiries
For shareholder enquiries related to:
- Change in share registration or address;
- Dividend information;
- Lost share certificates;
- Estate transfers; or
- To advise of duplicate mailings.
Please contact Bank of Montreal's transfer agent:
Computershare Trust Company of Canada
100 University Avenue, 9th Floor
Toronto, ON M5J 2Y1
Tel:
- 1-800-340-5021 (Canada and U.S.)
- 514-982-7800 (International)
Fax:
- 416-263-9394
- 1-800-453-0330
Email: service@computershare.com
Legal matters
For matters related to mortgage discharges and legal/litigation matters, please contact PandC.LegalSupport@bmo.com
Resolve a complaint
For complaints related to banking, investment and insurance matters, please visit resolve a complaint.
Employment verification
For employment verification requests, please call:
1-888-927-7700 (Canada) - Ignore prompts and wait for a live operator.
1-800-367-2884 (U.S.) - BMO’s employer code is 15235.
For all other matters
Please visit BMO online support.