Privacy Code

We appreciate the opportunity to help you meet your financial goals. From the day Bank of Montreal was founded in 1817, earning and keeping your trust has been at the very core of our business. We are committed to respecting and protecting the privacy and confidentiality of the personal information you have entrusted to us.

Our Global Privacy Principles

Our Global Privacy Principles apply to all our dealings with you:

• Accountability: We have policies and procedures governing how we manage personal information and a Chief Privacy Officer who oversees privacy governance.
• Identifying purposes: We inform you of our reasons for collecting, using, and disclosing personal information.  
• Consent: We obtain your consent to collect, use, or disclose personal information, unless otherwise authorized or required by applicable law. 
• Limiting collection: We limit the personal information we collect to the information necessary for our identified purposes. 
• Limiting use, disclosure, and retention: We limit the use and disclosure of personal information, and only use and retain such information for the purposes for which it is collected unless you consent to other uses. 
• Accuracy: We keep your personal information as accurate, complete, and up to date as needed for its use. 
• Safeguards: We maintain appropriate safeguards to protect personal information against loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. 
• Openness: We are open about how we manage your personal information, and we make our privacy notices and codes available. 
• Individual access: You may request access to your personal information and we will respond in accordance with applicable law.
• Challenging compliance: You can challenge our compliance with these principles.