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B M O Innovation Hub

We’re harnessing the power of technology and artificial intelligence to better meet our customers’ needs. Risk management and governance practices will guide us as we redefine what’s possible in financial services.

News

Browse through our latest company updates and announcements

BMO Recognized for Digital Innovation and Customer Experience

B M O announced it has received multiple recognitions for its leadership in delivering innovative digital solutions and experiences to help customers make real financial progress.

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BMO Joins IBM Quantum Network to Accelerate Innovation of Financial Services

B M O announced it has joined the IBM Quantum Network, extending its technology leadership in North America to further drive real financial progress for its customers, clients, and the communities it serves.

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Our commitment to responsible artificial intelligence (AI)

Responsible A I is at the heart of how we build, operate and use A I at B M O. Here are the ideas shaping our approach:

  • Pace: A I capabilities are evolving at pace, highlighting new opportunities for innovation across a broad range of products and services. A I is positioned to be a catalyst for future operating efficiencies, but only if we adopt and integrate this transformative set of technologies in a way that aligns with our values.
  • Principle: Guided by our Responsible A I Principles, we are committed to enabling trusted technology experiences for our customers, employees and partners for a great today and an even better tomorrow.
  • Purpose: Our approach to responsible A I continues to evolve and adapt to ongoing regulatory developments in the jurisdictions in which we operate, and it is a key enabler in how we boldly grow the good in business and life.

Blog

Check out the latest posts from our in-house experts

  • Meet Lumi Assistant: B M O’s award-winning AI tool empowering Team B M O

    BMO recently marked a major milestone in its digital first strategy with the recent launch of Lumi Assistant.

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  • Artificial Intelligence has taken the world by storm. Here’s how Canadians are using it to help with their finances

    The BMO Real Financial Progress Index reveals a growing number of Canadians, are using artificial intelligence (AI) to help manage their finances and investments.

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  • BMO becomes the first Canadian bank to join IBM Quantum Network

    BMO is driving its Digital First strategy and accelerating access to innovation through emerging technologies like quantum computing

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Research

Explore some of our latest research projects

Awards and recognition 

We strive for excellence here at BMO, and we’re honoured when others recognize our efforts

  • B M O's A I-Powered Lumi Assistant Recognized for Digital Innovation

    B M O recently announced it has received two awards for digital innovation for its launch of Lumi Assistant, a new AI-powered tool that simplifies and accelerates employees' access to critical information to provide advice and guidance to clients.

Partnerships

We’re working with industry partners and community organizations to deliver best-in-class experiences

  • B M O to Deploy Quantum Computing Technology by Year’s End, Says Chief AI Officer - PYMNTS

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  • LAFC Partners With Wicket To Revolutionize Ticketing And Concessions With B M O Stadium Express

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  • BMO Collaborates with Microsoft on AI Innovation to Enhance Insurance Experience

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Our Team

There’s never been a better time to be a part of B M O. Start your search for a great career with us now.

  • Kristin Milchanowski

    Chief Artificial Intelligence and Data Officer

    Learn how Kristin is leading our AI innovation efforts