Where to Find More Information
Shareholders
Contact our Transfer Agent and Registrar for:
- Dividend information
- Change in share registration or address
- Lost certificates
- Estate transfers
- Duplicate mailings
- Direct registration
Computershare Trust Company of Canada
100 University Avenue, 9th Floor, Toronto, ON M5J 2Y1
Email: service@computershare.com
www.computershare.com/investor
Canada and United States
Call: 1-800-340-5021 Fax: 1-888-453-0330
International
Call: 514-982-7800 Fax: 416-263-9394
Computershare Trust Company, N.A.
Co-Transfer Agent (U.S.)
Online filing information
BMO filings in Canada
Canadian Securities Administrators’ website
www.sedar.com
BMO filings in the United States
Securities and Exchange Commission website
www.sec.gov/edgar.shtml
For all other shareholder inquiries
Shareholder Services
BMO Financial Group, Corporate Secretary’s Department
21st Floor, 1 First Canadian Place, Toronto, ON M5X 1A1
Email: corp.secretary@bmo.com
Call: 416-867-6785 Fax: 416-867-6793
Institutional Investors and Research Analysts
To obtain additional financial information:
Senior Vice-President, Investor Relations
BMO Financial Group, 18th Floor, 1 First Canadian Place, Toronto, ON M5X 1A1
Email: investor.relations@bmo.com
Call: 416-867-6656 Fax: 416-867-3367
Employees
For information on BMO’s Employee Share Ownership Plan:
Call: 1-877-266-6789
General
To obtain additional printed copies of the annual report or make inquiries about company news and initiatives:
Corporate Communications Department
BMO Financial Group, 302 Bay Street, 10th Floor
Toronto, ON M5X 1A1
www.bmo.com
On peut obtenir sur demande un exemplaire en français.
Customers
For assistance with your investment portfolio or other financial needs:
BMO Bank of Montreal
English and French: 1-877-225-5266
Cantonese and Mandarin: 1-800-665-8800
Outside Canada and the continental United States: 416-286-9992
TTY Service for Hearing Impaired Customers: 1-866-889-0889
www.bmo.com
BMO InvestorLine: 1-888-776-6886
www.bmoinvestorline.com
Harris/Harris Private Bank/Harris Business Banking
United States: 1-888-340-2265
Outside the United States: 1-847-238-2265
www.harrisbank.com
BMO Nesbitt Burns: 416-359-4000
www.bmonesbittburns.com
Corporate Governance
Our website provides information on our corporate governance practices, including our code of conduct, FirstPrinciples, our Director Independence Standards and our board and committee charters.
www.bmo.com/investorrelations
Proxy Circular
Our proxy circular contains information on our directors, board committee reports and a detailed discussion of our corporate governance practices. It will be published in February 2011 and will be available online at: www.bmo.com/investorrelations
New York Stock Exchange Governance Requirements
A summary of the significant ways in which our corporate governance practices differ from the corporate governance practices required to be followed by U.S. domestic companies under New York Stock Exchange Listing Standards is posted on our website.
Corporate Responsibility
The BMO Corporate Responsibility Report, which includes our Public Accountability Statement, documents our corporate citizenship activities throughout the year. The 2010 report will be released in February 2011. You can find more information about our corporate responsibility activities online at: www.bmo.com/corporateresponsibility
We report on the economic, social and environmental components of our performance and activities according to the Global Reporting Initiative (GRI) framework. To learn more about the GRI, visit: www.globalreporting.org
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