Business conduct
We are committed to conducting business with integrity, guided by strong ethical principles, responsible data practices, and a culture of accountability that builds trust with our clients, employees, shareholders, and communities.
Building on a strong ethical foundation
Our business has built its reputation on a strong foundation of ethical business practices, client service culture, and track record of responsible risk management.Â
Our clients, our employees, our shareholders and people in the communities where we live and work expect us to consistently engage in ethical business practices, continually demonstrate ethical culture and ethical behaviour, and carefully manage how personal information is handled and used, no matter how technology changes.
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Our commitments
These five commitments guide how we act and make decisions every day.
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Commitment 1: Make a positive impact
We embrace diversity, equity and inclusion, treat others with respect, and make meaningful impacts on our customers, employees and communities.
Commitment 2: Do what’s right
We conduct business with integrity and follow the letter and spirit of the law and BMO Policies.
Commitment 3: Protect our brand
We safeguard our reputation, information, assets and property.
Commitment 4: Avoid conflicts
We are client focused and use good judgment to manage conflicts of interest.
Commitment 5: Speak up!
We speak up when something doesn’t seem right and support others who raise concerns.
Review our  Code of Conduct to learn more.
Privacy code
Our approach to privacy is guided by a set of principles that put your rights first. Visit our Privacy Code page to explore those principles and access region-specific codes.
BMO whistleblower hotline
We’re committed to doing what’s right. Our confidential reporting service, Speak Up!, lets you report concerns about misconduct safely and securely. Learn how it protects you and how to raise an issue.
Supplier information
BMO’s success and reputation are built on trust we've earned from the people we work with and the clients we serve. Our reputation is one of our greatest assets and everyone associated with our company has a role in its protection.