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HomePersonal BankingWealth ManagementSmall BusinessCommercialCorporate & InstitutionalAbout BMO


At BMO, we believe that corporate responsibility is a journey best travelled in partnership with our many stakeholders. It's a belief that stems from the understanding that the economic, social and environmental choices we make as a corporation affect the lives of our shareholders, customers, employees and communities. That means operating our business ethically and according to the principles of honesty, transparency and accountability.


Our Strategic Framework


To be the bank that defines great
customer experience.

Strategic Priorities

The clearly defined statements of purpose that guide the bank’s long-term decision-making as we deliver on our vision.

Sustainability Principles

The guidelines we follow as a
responsibly managed bank
consider social, economic and environmental impacts as we pursue sustainable growth.

Achieve industry-leading
customer loyalty
by delivering on our brand promise.
Enhance productivity to drive performance and shareholder value.
Accelerate deployment of digital technology to transform our business.
Leverage our consolidated North American platform and expand strategically in select global markets to deliver growth.

Ensure our strength in risk management underpins everything we do for our customers.

Social change
Helping people adapt and thrive as society evolves – tailoring our products and services to reflect changing expectations, and embracing diversity and inclusion in our workplace and the communities where we do business.
Financial resilience
Supporting customers’ needs and goals, while gauging appropriate levels of risk, as they shape their financial futures. And providing members of underserved communities with access to guidance and support that helps them and enables them to do better.
Fostering social and economic well-being in the communities where we live and work by financing new enterprises, facilitating public investment, paying our fair share of taxes and, together with our employees, providing support through charitable donations, sponsorships and volunteer activities.
Environmental impact
Reducing our environmental footprint while considering the impacts of our business activities as we work with stakeholders who share our commitment to sustainability.

We balance our commitments to all stakeholders as we pursue our business strategy and strive to fulfill our broader social responsibilities.

A Foundation of Trust
To continue earning the trust of our stakeholders, we act with integrity, communicate with transparency and uphold the highest
standards of sound, ethical governance.