Browser Information

Among the several features that we have introduced to assist you in protecting your personal and financial information, our web site supports Internet Explorer browsers, version 6.0 or higher, Firefox browsers, version 2.0 or higher, that use 128-bit encryption.

 

For Apple Macintosh computers, our site is optimized for Safari web browser version 2.0.4 and Firefox version 2.0 for Mac running on OS X version 10.4.8 or higher.

 

Encryption is a means of scrambling information for transmission, in this case, between your PC and the Bank's computing systems. Information that is encrypted at one end is decrypted (decoded) upon receipt at the other end.

 

128-bit encryption is the strongest, most secure form of encryption that is generally available in Internet browsers on the market in North America today. BMO Financial Group and BMO InvestorLine require that our clients use 128-bit encryption when conducting financial transactions over the Internet. We also recommend the use of 128-bit encryption for all non-financial transactions over the Internet, e.g., the use of BMO InvestorLine's Online Application.

 

If you are a BMO InvestorLine client and wish to access your account through our web site, please ensure that you have a browser with 128-bit encryption. If your browser doesn't operate at this level of encryption, you will likely see an "Insufficient Encryption" message when you try to sign into your account.

 

You can find out what version of web browser you are using by looking under the "Help" menu within your browser program. To download the most recent version of Microsoft Internet Explorer or Firefox browsers, version 2.0 or higher, with 128-bit encryption, please click on the respective icon below.

 

NOTE: Internet Explorer (IE) 8.0 has a feature that affects session cookies in the following way: when you open multiple IE browser windows, the same session cookie could apply to every window.

 

For BMO InvestorLine clients, in the event you place a trade in one IE browser window and you open a second IE browser window using the New Window, New Tab or Duplicate Tab from the File menu or by clicking a desktop shortcut, this trade could also end up in the account which appears in that second IE browser window.

 

To avoid this problem, simply choose New Session from the File menu when you open an additional browser window. This will prevent two browser windows from sharing one session cookie.

 

About Cache

Cache has been designed to improve performance and reduce network traffic. When you view a web page, it is stored in both your browser's memory cache and your computer's disk cache.

 

Your browser relies on its memory cache when you use the browser's "Back" button. Rather than going to the network to retrieve the page, the page is retrieved from the browser's memory cache. After you have signed out of your BMO InvestorLine account, transactions cannot be executed. However, information may be viewed using the browser's "Back" button. To protect the confidential nature of your personal information, we highly recommend that you clear your browser's memory cache or close your browser (which will also clear the browser's memory cache) after your session.

 

You should also be aware that by retrieving a page from cache, you may be provided with "stale" information. To ensure the page you are viewing is accurate and up to date, select the "Refresh" (Microsoft IE) or "Reload" (Firefox) option from your browser's toolbar.

To Clear Your Cache

 

If you are using any version of Microsoft Internet Explorer 6.0:

 

  1. From your browser menu, select Tools
  2. From the Tools drop-down menu, select Internet Options
  3. From the Internet Options window, select General
  4. From the General tab, look for the Temporary Internet files section near the middle of the window, click on Delete Files; a new window appears with questions Delete all files in Temporary Internet Files and You can also delete all your offline content stored locally, check the box beside Delete all offline content, then click OK. Select OK at the bottom of the Internet Options window after completing the above steps.

 

If you are using any version of Microsoft Internet Explorer 7.0:

 

  1. From your browser menu, select Tools
  2. From the Tools drop-down menu, select Internet Options
  3. From the Internet Options window, select General
  4. From the General tab, look for the Browsing History section near the middle of the window, click on Delete… and a new window should pop-up. Click on Delete files… under the Temporary Internet Files subheading.
  5. A new window appears with the option to delete all your offline content/temporary files. If available, check the box beside Delete all offline content. Click OK then close the Delete Browsing History window. Select OK at the bottom of the Internet Options window.

 

If you are using any version of Firefox 2.0:

 

  1. Click Tools and select Options on the Firefox menu bar.
  2. Click the Privacy Icon on the Option menu bar to open the Privacy Properties.
  3. Click Clear across from the Cache option.
  4. Click OK to return to the browser main page.
  5. Exit and relaunch the browser.

 

As an added security measure in any version of Microsoft Internet Explorer 6.0, you may decide to set your browser defaults as follows:

 

  1. From your browser menu, select Tools
  2. From the Tools drop-down menu, select Internet Options
  3. From the Internet Options window, select Advanced
  4. From the Advanced scroll-down window, look for the Security section. From this section, you may decide to select the following option:
    • Empty Temporary Internet Files folder when browser is closed
    Then click OK at bottom of window.

Use of Cookies

 

Certain pages in our web site make use of "cookies". A cookie is a small text file that is placed on your computer's hard drive by a web site, in this case BMO InvestorLine's web site. Cookies are useful because they are stored and can be read back by the web site that placed the cookie. The web site can then present web pages that you have personalized with information that you want to see. For example, if you have ever signed up for a "stock watch list" on the Internet, the information is likely being presented by the use of a cookie.

 

Cookies hold unique, but very limited information. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or collect personally identifiable information to determine who you are, or capture your email address. The use of cookies is very common – you'll find them almost everywhere on the Internet.

BMO InvestorLine's use of cookies

 

BMO InvestorLine uses cookies in a number of locations. For example, cookies are used to allow you to save your search results when you use our stock screening tools. Additionally, we may use pixel tags (also known as clear gifs) and cookies in promotional email messages and online advertising. These tools allow us to measure the effectiveness of our advertising and promotional campaigns.

 

You may determine if and how a cookie will be accepted by your computer by choosing specific "preferences" or "options" in your computer's browser. However, please note that cookies must be enabled in order to use certain features within the BMO InvestorLine web site.

 

To Enable Cookies settings, select your browser version:

 

  1. Internet Explorer 6.0
  2. Firefox 2.0

 

If you are using any version of Internet Explorer 6.0:

 

  1. From your browser menu located top left-hand corner, select Tools
  2. From the Tools drop-down menu, select Internet Options
  3. From the Internet Options window, select Privacy
  4. From the Privacy tab, move the slider to Medium. Then click on Advanced
  5. Check the box beside Override automatic cookie handling, click on Accept First-party Cookies
  6. Also check the box beside Always allow session cookies
  7. Click OK at the bottom of the Advanced Privacy Settings window.

 

If you are using any version of Firefox 2.0 or higher:

 

  1. Click Tools and select Options on the Firefox menu bar.
  2. Click the Privacy Icon on the option menu bar, to open the Privacy Properties.
  3. Click the Cache button to extend the Cache Properties.
  4. Click to check mark the box for Allow sites to set cookies.
  5. Click to remove the checkmark to disable the for the originating web site only option.
  6. Click the arrow to select until they expire in the Keep Cookies field.
    Note: If this option is already checked, close the window to accept the Cookies settings.
  7. Click OK to return to the browser main page.
  8. Exit and relaunch the browser.

 

For more information about cookies please visit: Microsoft