Making a Claim

If you need to talk to us concerning a claim, please call the appropriate Customer Service number, toll-free:

For claims related to insurance on Loans and Lines of Credit or Mortgages please contact your branch.

For a BMO MasterCard Balance Insurance claim please call: 1-800-268-5962 (toll-free within Canada and the United States)
For a BMO Travel Insurance claim please call:

1-800-661-9060 (toll-free within Canada and the United States)
1-519-741-0782 (collect outside Canada or United States)
1-519-742-8553 (fax)