Contact Us

Email

If your request requires the disclosure of confidential account or other personal information, please Sign In to Online Banking and select 'Message Centre' then 'Contact Us' to submit your request. BMO MasterCard customers should sign into the self-serve website and select ‘Customer Service’ then ‘General questions’ to submit your request. Do not email personal or confidential information using the email addresses below.

General Inquiries:

English feedback@bmo.com
French remarque@bmo.com

BMO MasterCard: bmomastercard@bmo.com
GICs & Term Investments: feedback@bmo.com
BMO Mutual Funds: mutualfunds@bmo.com
BMO InvestorLine: info@bmoinvestorline.com
BMO Nesbitt Burns: contact@bmonb.com
Business Banking: feedback@bmo.com
Online Fraud Reporting: online.fraud@bmo.com
Chief Privacy Officer: privacy.matters@bmo.com

Resolving a Complaint


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Phone

General Inquiries:

English 1 877 CALL BMO (225-5266)
French 1 877 225-5266
Cantonese & Mandarin 1 800 665-8800
Outside Canada and the Continental U.S. (416) 286-9992
TTY Service for Hearing Impaired Customers 1 866 889-0889

Direct Banking: 1 800 363-9992

BMO MasterCard

GICs & Term Investments: 1 877 225-5266
BMO Mutual Funds: 1 800 665-7700
BMO InvestorLine: 1 888 776-6886
BMO Insurance: 1 866 881-9054

Resolving a Complaint

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