We’re here to help. This is a promise we make to BMO’s customers.
Our business is fundamentally about helping people achieve their goals. Everything else flows from that.
Creating opportunities that didn’t exist before. Sharing energy and ideas with those who need our support. Considering the environmental impact of everything we do. Finding strength in diversity, while feeling encouraged to fulfill our potential. And doing our work with integrity. Transparency. A disciplined approach to risk. All in the belief that doing the right thing is not just a matter of following the rules – it’s about earning and sustaining trust.
As we balance many responsibilities, large and small, we drive BMO’s future performance while furthering the success of all our stakeholders.
Any way we can help.
To be the bank that defines great customer experience.
Code of Conduct
Our Code of Conduct (the Code) is the ethical foundation for everyone in our organization as we commit to do the right thing for our customers. Based on BMO’s values of integrity, empathy, diversity and responsibility, the Code guides our decisions, actions and the way we work. It applies to our Board of Directors and employees alike.
The Code is updated annually to reflect evolving stakeholder expectations, emerging issues, legislative changes and best practices. These updates are reviewed by senior management and approved by BMO’s Board of Directors.
Read BMO's Code of Conduct.
Sustainability means creating value for shareholders and acting in the long-term interest of our customers. We work hard to earn and maintain the trust that our business is built on. And we support that trust through a framework of basic values such as integrity and transparency.
The Environmental, Social and Governance (ESG) Team is accountable for identifying and understanding current and emerging ESG issues that may have an impact on our stakeholders and in turn on our business. The ESG Team collaborates with various areas of the bank to address those issues, and is responsible for ESG training.
BMO's Sustainability Council is comprised of senior leaders from across the bank and provides guidance and insight related to ESG matters. Members of the Sustainability Council include executives representing each business area (e.g. Retail Banking, Capital Markets) and corporate areas (e.g. Real Estate, Human Resources). The council meets each quarter. The chair is BMO’s General Counsel, an EVP, a member of BMO’s Executive Committee and reports directly to our CEO.
Our Board of Directors is responsible for enterprise-wide oversight and governance, and a number of our board committee’s mandates include addressing ESG matters. For example, the Audit and Conduct Review Committee reviews reports on ESG issues. Any issues requiring escalation are brought to the Executive Committee. Depending on materiality and at the discretion of the CEO, further issues may be escalated to the board.
See the pdf below for a complete list of board committees and associated sustainability issues
Board Oversight of Sustainability Issues (PDF, 24 KB)
BMO on the issues
We think it’s important to be clear about where we stand on the issues that affect our business. The documents listed here summarize our views on issues ranging from anti-corruption to collective bargaining to human rights.
Our views are based on our code of conduct and internal guidelines, and comply with laws in all jurisdictions where we operate. They apply to Bank of Montreal and its subsidiaries, wherever we do business.
1. Anti-corruption and anti-bribery (PDF,