Joan is responsible for advancing the business agenda through the development and implementation of a robust operational platform. She works closely with BMO Global Asset Management leaders to develop strategic plans while providing direction and oversight on tactical initiatives and day-to-day operations. In addition, Joan is responsible for ensuring that there is appropriate oversight of risks across business units, products, services, projects and initiatives.
Joan has held leadership roles both inside and outside North America in multiple areas of the business, risk management and human resources. In her most recent position as BMO's head of operational risk and chief risk officer for the bank's Wealth Management division, Joan played a key leadership role in guiding the business during a period of significant growth and heightened regulatory scrutiny.
Joan holds an M.B.A. from the Richard Ivey School of Business at the University of Western Ontario.