Create an Action Strategy

As part of your company’s BCP an Action Strategy should clearly outline the steps that need to be taken to maintain your services /functions in the event that a potential threat becomes reality.

For each service/function, starting from most critical, you may want to develop an Action Strategy for:

People

• Develop a decision-making chain of command.
• Ensure alternate staff are trained for critical functions.
• Create work-at-home policies.
• Reduce hours of service.
• Expand shifts for employees.
• Create car pools for employees who depend on public transit.
• In the case of communicable disease threat, set policies for hygiene and minimizing contact between people.

Operations

• Equip home offices.
• Establish conference calls and schedule regular contact with remote employees.
• Identify alternate suppliers.
• Develop alternate and simplified processes.

Facilities

• Consider other sites for your business.
• Identify those spaces that need priority repair.

Information

• Ensure all data is backed up and stored off site.
• Maintain hard copies of essential documents.
• Develop priorities for restoring IT infrastructure.