Jackson Rosario, Commercial Service Coordinator,
We’re here to help. This is a promise we make to BMO’s customers. In fact, it’s a promise we make to all our stakeholders.
Our business is fundamentally about helping people achieve their goals. Everything else flows from that.
Creating opportunities and leading by example. Sharing our energy and ideas with people who need our support. Considering the environmental impact of everything we do. Finding strength in our diversity. Learning from difference. And doing our work with integrity. Transparency. A disciplined approach to risk. All in the belief that doing the right thing is not just a matter of following the rules – it’s about earning and sustaining trust.
As we balance many responsibilities, large and small, we drive BMO’s future performance while furthering the success of all our stakeholders. Any way we can help.
To be the bank that defines great customer experience.
Code of ConductRead the BMO Code of Conduct, called FirstPrinciples
Sustainability means creating value for shareholders and acting in the long-term interest of our customers. We work hard to earn and maintain the trust that our business is built on. And we support that trust through a framework of basic values such as integrity and transparency.
Our Sustainability Policy outlines the responsibilities of the people involved in managing and overseeing BMO’s social and environmental activities. The policy, which is approved by our board of directors, is supported by a number of related policies that cover topics relevant to the financial industry:
The Environmental, Social and Governance (ESG) Team is accountable for identifying and understanding the ESG issues that affect our business. It collaborates with various areas of the bank to address those issues, and is responsible for developing our board-approved corporate responsibility and sustainability corporate policy.
BMO's Sustainability Council is comprised of senior leaders from across the bank and provides guidance and insight related to ESG matters. Members of the Sustainability Council include executives representing each business area (e.g. Retail Banking, Capital Markets) and corporate areas (e.g. Real Estate, Human Resources). The council meets each quarter. The chair is BMO’s General Counsel, an EVP, a member of BMO’s Management Committee and reports directly to our President and CEO.
Our Board of Directors is responsible for enterprise-wide oversight and governance, and a number of our board committee’s mandates include addressing ESG matters. For example, the Audit and Conduct Review Committee reviews reports on ESG issues. Any issues requiring escalation are brought to the Management Committee. Depending on materiality and at the discretion of the CEO, further issues may be escalated to the board.
See the pdf below for a complete list of board committees and associated sustainability issues
Board Oversight of Sustainability Issues (PDF, 24 kb)
BMO on the issues
We think it’s important to be clear about where we stand on the issues that affect our business. The documents listed here summarize our views on issues ranging from anti-corruption to collective bargaining to human rights.
Our views are based on our code of conduct and internal guidelines, and comply with laws in all jurisdictions where we operate. They apply to Bank of Montreal and its subsidiaries, wherever we do business.
1. Anti-corruption (PDF,