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HomePersonal BankingWealth ManagementSmall BusinessCommercialCorporate & InstitutionalAbout BMO


Lilian Ishak – Wealth Management

To lead by example in everything we do

BMO Financial Group is driven by enduring corporate values. These values represent our core beliefs. They stand as our collective commitment – to our colleagues, to our customers, to our shareholders and to the communities of which we are a part. These values live in the way we work, in the solutions we offer, in the employment environment we provide and in the way we partner with the community.

Our Vision

"We know how important it is to recognize and respect customer values –and to embody them in our own values and the way we do business."
Bill Downe
President and Chief
Executive Officer
BMO Financial Group

To be the bank that defines great customer experience.

Our Values

  • Take Pride
    In what we do and where we work.
  • Keep Your Word
    Never waver from our commitments to our customers and each other.
  • Embrace Diversity
    Gain strength through our people and our perspectives.
  • Do the Right Thing
    Demonstrate respect for all and earn trust through integrity of our actions.
  • Have Courage to Win
    Focus on what makes us successful.

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Code of Conduct

Read the BMO Code of Conduct, called FirstPrinciples

Corporate Sustainability Governance

Sustainability means creating value for shareholders and acting in the long-term interest of our customers. We work hard to earn and maintain the trust that our business is built on. And we support that trust through a framework of basic values such as integrity and transparency.

Our Sustainability Policy outlines the responsibilities of the people involved in managing and overseeing BMO’s social and environmental activities. The policy, which is approved by our board of directors, is supported by a number of related policies that cover topics relevant to the financial industry:

  • anti-money laundering and terrorist financing
  • code of conduct
  • conflicts of interest
  • corruption and bribery
  • equal opportunity and harassment
  • financial governance
  • health and safety
  • human resources management
  • market disclosure
  • privacy and confidentiality of personal information
  • compliance
  • relationships with external auditors
  • securities trading by employees
  • whistleblower protection

The Environmental, Social and Governance (ESG) Team is accountable for identifying and understanding the ESG issues that affect our business. It collaborates with various areas of the bank to address those issues, and is responsible for developing our board-approved corporate responsibility and sustainability corporate policy.

BMO's Sustainability Council is comprised of senior leaders from across the bank and provides guidance and insight related to ESG matters. Members of the Sustainability Council include executives representing each business area (e.g. Retail Banking, Capital Markets) and corporate areas (e.g. Real Estate, Human Resources). The council meets each quarter. The chair is BMO’s General Counsel, an EVP, a member of BMO’s Management Committee and reports directly to our President and CEO.

Our Board of Directors is responsible for enterprise-wide oversight and governance, and a number of our board committee’s mandates include addressing ESG matters. For example, the Audit and Conduct Review Committee reviews reports on ESG issues. Any issues requiring escalation are brought to the Management Committee. Depending on materiality and at the discretion of the CEO, further issues may be escalated to the board.

See the pdf below for a complete list of board committees and associated sustainability issues

PDF logo Board Oversight of Sustainability Issues (PDF, 24 kb)

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BMO on the issues

We think it’s important to be clear about where we stand on the issues that affect our business. The documents listed here summarize our views on issues ranging from anti-corruption to collective bargaining to human rights.

Our views are based on our code of conduct and internal guidelines, and comply with laws in all jurisdictions where we operate. They apply to Bank of Montreal and its subsidiaries, wherever we do business.

1. Anti-corruption (PDF, 30 KB)
2. Anti-money laundering and terrorist financing (PDF, 31 KB)
3. Freedom of association and collective bargaining (PDF, 33 KB)
4. Human rights (PDF, 29 KB)
5. Political contributions and lobbying (PDF, 29 KB)

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