Good is a powerful word. And we each have a unique understanding of what it means.
But when we say that a bank has a responsibility to do good, there can’t be any debate over interpretations. The simple fact is we have an obligation to do what’s right – for the customers who do business with us, the people who work here, the diverse communities we’re part of and the environment we all share.
Doing good begins with managing our business responsibly while upholding the highest standards of ethical governance. Any decision we make to enhance our financial performance must be firmly grounded in the trust that we’ve built with our customers and other stakeholders.
This foundation of trust has a further dimension that is unique to the financial services sector: Society counts on banks to fuel economic prosperity and growth – and, at the same time, to be accountable for the system that makes growth possible. These twin themes run through many of the stories on this website, as we explore how the work we do – when it’s done well – can enrich lives.
Corporate responsibility is not a declaration; it’s a process.
Being truly responsible means recognizing that every action has an
impact and every business decision must be weighed accordingly. As
we work constantly to meet our customers’ high expectations,
and the expectations of all BMO stakeholders, we steadily deepen
our understanding of what it means to be a good business – in
every sense of the word.