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HomePersonal BankingWealth ManagementSmall BusinessCommercialCorporate & InstitutionalAbout BMO

Working at BMO

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Is BMO right for you?

BMO® is committed to creating a great customer experience. And that starts with making sure that BMO is an exciting and innovative place to work. Employees enjoy a challenging and collaborative work environment that nurtures teamwork and encourages success.

Our Values

The specific skills we look for vary by role and line of business. But all across our Company, we have a shared belief in Our Values:

Take Pride

In what we do and where we work

Keep your word

Never waver from our commitments to our customers and each other

Embrace Diversity

Gain Strength through our people and our perspectives

Do the Right Thing

Demonstrate respect for all and earn trust through integrity of our actions

Have the Courage to Win

Focus on what makes us successful

Employee Promise

We stand behind our employees in a number of important ways. Here's what you can expect from a career at BMO:

  • Customer Impact
    Opportunities to create great customer experiences
  • Support for Success
    Managers and coworkers committed to coaching, guidance and collaboration
  • Career Possibilities
    Encouragement to explore your potential and contribute to your fullest
  • Work-Life Effectiveness
    Innovative approaches to provide you with flexibility
  • Learning and Development
    Access to a variety of growth opportunities
  • Diversity and Inclusion
    An open and supportive workplace for all individuals
  • Respect and Integrity
    A culture of personal accountability and high ethical standards
  • Performance Culture
    Rewards and recognition that drive differentiated performance

Work Norms

  • Attire: All employees represent BMO. Branch roles dress in business attire. Head office employees dress in both business attire and business casual.
  • Hours: Employees generally enjoy regular work hours. Some branches and business groups have extended hours, while customer contact centres require shift work, including evenings and weekend. In many groups opportunities for flexibility in work hours, as well as non-standard hours are also available.

Employee Recognition Programs

Part of making BMO such a great place to work is celebrating individual achievements. Our various employee recognition programs acknowledge and reward our team members for their outstanding contributions.

The Bravo program encourages teamwork and peer-to-peer recognition by providing employees with an easy way to recognize their colleagues for going above and beyond. Employee-to-employee messages include Bravo points to be redeemed for products and services from the BMO rewards catalogue. The Bravo program recognizes employees in our Personal and Commercial Banking business units and in our Technology and Operations business units.

MVP Awards are designed for our Private Client Group and Corporate Areas to recognize employees who go above and beyond to make BMO a better place for customers and colleagues. MVPs are often related to financial performance, customer satisfaction, employee satisfaction, community image or specific endeavours that promote a high-performance culture.

Encore Awards allow our Corporate Areas managers and colleagues to formally thank their team members for achievements relating to collaboration, making things happen, taking the business to the next level and delivering results.  

Industry Awards & Recognition

BMO has been recognized time and again as a top Canadian company – for customers and employees. These achievements are the result of the efforts of our employees, their dedication and commitment.

View Industry Awards and Recognition

See what current employees have to say about working at BMO

Employee Stories

Every employee has a story to tell. Read more to see what some of our employees are saying about their career paths and their experiences working for BMO® Financial Group.

"There are a lot of options open to me here, and I'm keeping an open mind!"

Name:Mahsa Yazdani
Current Role:BMO® Direct Manager, Commercial Sales (Direct Banking)
Location:Toronto, ON.

"I get offers to work at other banks, but BMO® is my choice. I'm happy and successful here."

Name:Soleman Mozammel
Current Role:Financial Services Manager
Location:Toronto, ON.

"The strong values and excellent training combined to convince me to move to Harris."

Name:Derrick Foreman
Current Role:

Relationship Manager, Small Business Banking, Harris®† and Business Banking Development Program Graduate
Location:St. Charles, IL.

"Each day is different and I love that."

Name:Kim Yates
Current Role:Sr. Relationship Manager, Mid-Market, Harris®†
Location:Burr Ridge, IL

"After 5 years, this role continues to keep me interested and challenged."

Name:Michelle Otte
Current Role:

Residential Mortgage Specialist (Mortgage Loan Originator), Harris®†
Location:Chicago, IL

"I feel proud knowing that the people on my team enjoy their work and each other, and that they are in turn giving great service to our customers."

Name:Lynda Montgomery
Current Role:Branch Manager
Location:Shawnessy, AB

"The Investment Advisor role appeals to me because it involves deep client relationships, and allows me to be an entrepreneur."

Name:Patrick Graham
Current Role:Investment Advisor
Location:Perth, ON

"I've always had the opportunity to do something different; all I've ever need to do is speak up and say I'm interested."

Name:Tim Huang
Current Role:

Associate, BMO Capital Markets®and Bank-Wide Student Training Program Graduate
Location:Chicago, IL

"My role is very rewarding because a lot of my deliverables are end-to-end, so I can see the results of my work and really feel a sense of accomplishment."

Name:Jennifer Fron
Current Role:

Coordinator, Human Resources, Harris®† and Bank-Wide Student Training Program Graduate
Location:Chicago, IL

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Name:Mahsa Yazdani
Current Role:BMO® Direct Manager, Commercial Sales (Direct Banking)
Location:Toronto, ON.

"I am confident that I can make recommendations about what products and services would be best for our commercial customers."
I studied Financial Planning, Business Administration and investments at school, and first worked at BMO as a co-op student. I was interested in the lending area, so I joined the lending and investment team full time when I graduated. I then worked as a lending specialist for 2 years before joining the commercial team in March 2008.

I moved up step-by-step, and my path here was fairly typical for someone in Direct Banking. I am currently in a 9 month training program working towards obtaining my commercial qualifications and learning about the Bank's processes and lending directives. As a result, I am now more confident that I can make recommendations about what products and services would be best for our commercial customers. I work mostly in partnership with the branches, though I do talk directly to customers sometimes. I enjoy being in contact with many different areas from this location.

"I see working in commercial lending as a great opportunity to better understand the external business environment."
Commercial lending can seem intimidating because there's a wide range of customers and product options, but I see working here as a great opportunity to better understand the external business environment. I have the chance to learn about many different industries and markets, and become familiar with commercial lending practices and the best products for our customers. There's a lot of room to grow here!

Having great customer relationships is important to me. It's very rewarding to learn about our customers and give them what they need to start a business and make their dreams come true. I can tell by a customer's tone of voice when I've been successful. I love to hear that I've been very helpful in answering questions, or offered a product that the customer didn't know about before.

"I have always felt comfortable talking to my managers about the next steps in my career."
BMO really champions career development, which I find is different from many other financial institutions. There are a number of resources to support you, and everybody is friendly and helpful. I have always had very approachable team leaders, and have always felt comfortable talking to my managers about the next steps in my career. I've also received great advice from my colleagues based on their experiences.

"When changing jobs, I examine my skills closely and determine what gaps I need to close to move into the new role."
It's important to really research any job you're applying for, to make sure it's right for you. I've sometimes thought that I wanted to work in a certain area, but after talking to the hiring manager, or to people who are currently in the role, I realized it wasn't the right fit for me and that I would be more successful somewhere else.

When changing jobs, I examine my skills closely and determine what gaps I need to close to move into the new role. For example, in my previous role, I took an accounting for bankers course that was optional but which gave me the knowledge and skills to move into the role I'm currently in. The course is a requirement in this role, so I was already up to speed when I started!

"There are a lot of options open to me here, and I'm keeping an open mind!"
Right now I am focused on completing the training program, obtaining my commercial limits, and learning everything I can. This will enable me to do well in my role, helping our customers and branch partners and exceeding my future sales targets.

Potential next steps could be in Direct Banking, Risk Management or Corporate Finance, in a project manager or sales analyst role. There are also opportunities in the branch environment to go out and meet with customers face-to-face, for example in a Commercial Account Manager role. With some more management training and experience, one could also go into Branch Management. There are a lot of options here, and I'm keeping an open mind!

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Name:Soleman Mozammel
Current Role:Financial Services Manager
Location:Toronto, ON.

"I get offers to work at other banks, but BMO® is my choice. I'm happy and successful here."
I immigrated to Canada with my family in 2002, and found it difficult to get a good job even though I had an MBA and BBA from England and a background in international business, finance, and banking. It was tough, and we struggled. In 2004, a BMO recruiter saw my resume on an Internet job site and offered me an interview. I was hired on Christmas Eve 2004 as a Financial Services Manager.

The manager who hired me was an angel. She took a chance on me even though I didn't have Canadian financial work experience because she could see I had the drive to succeed - I will never forget how she was there for me. These days, I get offers to work at other banks, but BMO is my choice. I'm happy and successful here.

"In 2007 I was recognized as one of BMO's 'Best of the Best' in Ontario."
My first two years at BMO were a learning experience, but I worked hard and grew quickly. In 2007 I was recognized as one of BMO's "Best of the Best," and won "Pinnacle of Sales" in Ontario for my high sales numbers. That same year, I accepted the offer of being an Assistant Branch Manager and took on administrative responsibilities in addition to my FSM role. Later, I realized that I prefer working face-to-face with customers, so I went back to being a Financial Services Manager in 2008, this time doing more complex transactions.

"I'm honest, and treat our customers as I would want to be treated."
The distinguishing factor for BMO is our high standard of customer service. My philosophy with customers is to listen to understand their needs, and then go out of my way to meet them. I always let them know what timelines to expect and try to provide context to help them understand what's going on at our end – basically, I'm honest, and treat them as I would want to be treated.

"Communication skills are essential for this job, or any job."
I think time management and communication skills are essential for this job, or any job. Bank-specific knowledge like products, systems, and services can be taught as long as you're willing to learn. My background in finance and economics has been really helpful because I understand the markets and can offer customers a little extra advice to help them make good decisions.

Although a formal education isn't required for this job, you have to have a passion for finance and stay current with the news, housing market and economics so customers know you're knowledgeable.

"The Financial Services Manager role has a lot of potential – it is what you make of it."
The Financial Services Manager role has a lot of potential – it is what you make of it. It's a multi-dimensional job that uses a number of skills, and there are numerous opportunities for growth. It's possible to go into a more managerial role from here, such as a Branch Manager, or Assistant Branch Manager. It's also possible to go into commercial lending or investments. I love working directly with the customers, so my goal is to challenge myself in my current role and be in the top tier of lending targets. I also plan to begin a doctorate degree part time next year, because I love teaching and research.

My advice to everyone is to know yourself and do the work you love to do. Don't give up, even if you struggle at first. If you dig deep and work hard, success will come to you.

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Name:Derrick Foreman
Current Role:

Relationship Manager, Small Business Banking, Harris®† and Business Banking Development Program Graduate
Location:St. Charles, IL.

"The strong values and excellent training combined to convince me to move to Harris."
I was working at another bank while I was finishing my M.B.A. A friend of mine worked at Harris in Business Banking, and told me about the structured training program Harris offered. It sounded like a great opportunity – most banks don't have a formal training program in Business Banking, and among those that do, Harris' program is known to be one of the best. My friend also seemed to really enjoy working at Harris, and said they had good corporate values. To be honest, I had never really considered a company's values before, but I began to really like the idea of working somewhere where the values aligned with my own. The strong values and the excellent training combined convinced me to move to Harris.

"The learning really sunk in because we were constantly switching back and forth between the classroom and hands-on work."
I had heard good things about the Business Banking Development Program, and it really was amazing. I had taken finance and accounting classes before, but the in-depth training we got at Harris took things to the next level in a short amount of time. I felt like we were learning from the best teachers, and we were always gaining new skills and putting those skills to use. The learning really sunk in because we were constantly switching back and forth between the classroom and hands-on work. Everything we learned was applicable in the “real world.” We also had lots of exposure to managers and executives, who helped us understand the business and made us feel like part of the team. I was so impressed by the program that I knew I’d found a company I would be happy to work at forever.

"Now I'm doing what I love to do – meeting with business owners, learning about their business and helping them achieve their goals."
After going through the Business Banking Development Program, I chose to specialize in Small Business Banking. This was a great place for me because I love sales and being face-to-face with a customer, and this kind of interaction comes sooner in Small Business Banking compared to some other areas. I also have an entrepreneurial spirit, so I am drawn to the Small Business sector because I can relate to my customers. Now I'm doing what I love to do – meeting with business owners, learning about their business and helping them achieve their goals.

Of course, there is always a balance between trying to help the customer do what they want to do and protecting the interests of the bank. Part of my role is to help my customers understand what is realistic, and to give them advice to help them get to a point where a deal will work for both sides. I think Harris really does a great job of going above and beyond to find solutions: we offer our clients many options, and play an advisory role in helping them make decisions that are right for them.

"Working at Harris brings a lot of opportunity!"
I've been in my role for about two years now, and am still enjoying my job. I think it's essential to be passionate about your work in this business – you have to like what you do. I'm also happy to know that when I'm ready for a new challenge, I have options available for me to continue to build my career, whether in Business Banking or in another part of the bank. Working at Harris definitely brings a lot of opportunity!

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Name:Kim Yates
Current Role:Sr. Relationship Manager, Mid-Market, Harris®†
Location:Burr Ridge, IL

"I wanted to try something new that would use the skills I had built, while providing more opportunities for me to work one on one with clients."
I joined the bank in 1998, through a relationship management development program that Harris offered. This nine-month intake program provided me with the basic knowledge I would need as an analyst for Commercial Banking. After completing the program, I spent six and a half years working in one of Harris' speciality lending teams focused on the Food and Agribusiness industry, first as an analyst and then as a Relationship Manager.

Although I was still being challenged and was interested in this industry speciality, the Food and Agribusiness group was moving more and more toward serving larger clients. I decided that I wanted to try something new that would use the skills I had built, while providing more opportunities for me to work one-on-one with clients, which I felt was my strength. At that time in my life, family and work-life balance were also becoming more important to me, so I was looking for a role that would involve less travel.

One of my colleagues had recently moved to Commercial Mid-Market, and I wondered if a similar move might be right for me. To find out more, I reached out to one of the Mid-Market group's executives, who helped me better understand what the group was about and whether I would enjoy the work. It seemed like a great fit, so when a job posting opened up in the area where I lived, I applied.

"Each day is different and I love that."
In my current role as a Senior Relationship Manager, the most rewarding part of what I do is the interaction I have with my customers. I thrive on building relationships with customers, understanding their business, and helping them get their business to where they want it to go. I enjoy the face-to-face interaction and problem solving – each day is different and I love that.

"You need to really be able to listen to the customer and understand what they need."
One thing that can be challenging in this role is working to develop new business. You have to work at it, including picking up the phone to make cold calls which can sometimes be difficult. When that work leads to a new customer though, it's definitely worthwhile.

I think this role is ideal for someone who has a mix of analytical, credit and customer communication skills. Communication is key – you need to really be able to listen to the customer and understand what they need. By working as an Analyst first, you can practice these skills so you're better prepared for success in a Relationship Manager role down the road.

"I've been at Harris for 10 years now and I have never thought about changing companies."
I've been at Harris for 10 years now and I have never thought about changing companies. I stay with Harris because I've always felt there are more opportunities to be challenged here. Of course, opportunities can only benefit you if you take the initiative to act on them – one of the biggest lessons I've learned is that it's important to take control of your own career!

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Name:Michelle Otte
Current Role:

Residential Mortgage Specialist (Mortgage Loan Originator), Harris®†
Location:Chicago, IL

"I hadn't considered banking – I'm glad I did."
With a B.S. in Education, my plan was to be a teacher; I hadn't considered banking – I'm glad I did.

TI met someone in the mortgage industry who told me about what they did, and I thought it might be a good fit with my math background so I decided to give it a try. I found that in addition to the numbers side of the business, I really enjoyed working with people and helping them get into homes. After two years in mortgage sales I moved to the credit side, where I spent eight years learning about the products that mortgage companies use.

"I knew that Harris would be there for its customers even when markets get difficult."
Through my credit role, I came into contact with Harris and was invited to apply for a Mortgage Loan Originator position. I was drawn to Harris by the strong name it has in this market – brand recognition goes a long way in the mortgage business. I also had first-hand experience with Harris as a customer and had always been treated well. I knew that Harris would be there for its customers even when markets get difficult.

"I feel as though I'm part of a team where people really want each other to move forward."
I've been a Mortgage Loan Originator for about five years now and one of the most rewarding aspects of my job is the opportunity to work with first-time homebuyers. It is incredibly satisfying to see their excitement when they close on their first home – especially when they didn't think it would be possible and I was able to help make it happen. I love being able to help customers.

The real estate market is constantly changing with new rules and regulations. The pace of change can be a bit scary, especially if you're new to the job or the industry and are still learning the products. That's why I've been so impressed by the way Harris supports its sales team. For example, I remember my manager sending me referrals to help me build my business, when I was new in my role. Because the managers go above and beyond, I feel as though I'm part of a team where people really want each other to move forward.

"Customers rely on you for advice, so you need to know your products."
To enjoy this role and to be successful at it, it's essential to be knowledgeable about your products as customers rely on you for advice. You also need good people skills – like patience and honesty, especially when you have to decline a customer's loan. Success in this business means getting repeat calls from clients, so the ability to form and maintain good client relationships is essential. With experience, you can learn how to suggest alternative products or solutions; but you need the basic ability to deal with people from day one.

"After 5 years, this role continues to keep me interested and challenged."
After five years, this role continues to keep me interested and challenged while allowing me to balance the needs of my young family. In the future, I may like to explore business development, building new relationships outside the Bank. Or I may return to my first love and integrate teaching into my career by helping to train new Originators.

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Name:Lynda Montgomery
Current Role:Branch Manager
Location:Shawnessy, AB

"I've been with BMO® for over 35 years, and I can honestly say that I've never once been bored!"
I was working part-time in a bookstore after graduating from high school when one of my customers, a BMO employee, encouraged me to apply to my local BMO branch. I've been with BMO for over 35 years now, and I can honestly say that I've never once been bored! I'm always growing professionally in my career and through the constant evolution of the banking industry.

I've looked at every opportunity as a learning experience, and have always jumped at the chance to work in different areas. I've travelled the country and worked in many different areas, including loan approvals, human resources, and collections. Most recently, I've been a Branch Manager for six years, and I love it!

"I feel proud knowing that the people on my team enjoy their work and each other, and that they are in turn giving great service to our customers."
The Branch Manager role offers a wonderful opportunity to develop others and watch them grow. My team is fantastic, and we have accomplished a lot together. I feel proud knowing that the people on my team enjoy their work and each other, and that they are in turn giving great service to our customers. If my team is happy, our customers are happy, and I'm meeting my business plan, I have succeeded!  Working in this job has also helped me to know myself better, to know how to interact with people better, and to understand people from all walks of life.

"For this role, you need to be passionate about people, because you're around people all day, every day!"
For this role, you need to be passionate about people, because you're around people all day, every day! It's essential to be able to listen to customers, understand their needs, and be able to identify with what they are thinking and feeling. The technical elements of the job can be taught, but you need to be approachable and caring, and have a sense of humour.

The most important thing is to make sure you have a strong, proactive team, and get to understand your staff. It is absolutely essential for the team to know that you want them to be successful, because the success of the branch, and the customer service we provide, is entirely dependent upon our employees. Once you have that, everything else will fall into place!

"The skills you need for a particular role don't come with the title – they have to be developed and demonstrated before you move into it."
I would advise anyone looking to get into a Branch Manager role to show others your leadership abilities early and often. The skills you need for a particular role don't come with the title – they have to be developed and demonstrated before you move into it. It's important to always be willing to coach and guide others, informally as well as formally, because this is one of the most important skills to have in this role.

"I've often thought that I didn't have the necessary skills or experience for a role, but there is a huge support network in this organization to help you challenge yourself. Most of the time, you can do it if you set your mind to it!"
I am always open to exploring new roles and moving around the Bank. One area I'm interested in learning about is the commercial group, particularly the role of a lender. For now, I'm happy to continue developing in my current role as I can always be a better coach – this is a work in progress!

Whatever I end up doing, I'm lucky to have incredible support from my family and my spouse. Throughout my time at BMO, I've also had wonderful colleagues and great coaches who have believed in me and who make me believe in myself too.  I've often thought that I didn't have the necessary skills or experience for a role, but there is a huge support network in this organization to help you challenge yourself. Most of the time, you can do it if you set your mind to it!

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Name:Patrick Graham
Current Role:Investment Advisor
Location:Perth, ON

"I've always had an affinity for wealth management, so when there was an opportunity to be an Investment Advisor back in Perth, I returned because I love living and working in this community."
I started my career at BMO® in 1996 as a Customer Service Representative while I was attending university in Kingston. I progressed through several part-time and full-time roles, such as Financial Services Manager and Financial Planner, at branches. I also worked in Human Resources for 2 years, at BMO's Institute for Learning in Toronto. I've always had an affinity for wealth management, so when there was an opportunity to be an Investment Advisor back in Perth, I returned because I love living and working in this community.

"The Investment Advisor role appeals to me because it involves deep client relationships, and allows me to be an entrepreneur."
My desire to be an Investment Advisor developed over a number of years. I had a good sense of what the job was like because I had worked with Investment Advisors before. The role appeals to me because it involves deeper client relationships than previous roles I've held, and allows me to be an entrepreneur. The Investment Advisor role requires a high degree of self-discipline and accountability, and I am confident that I can be successful because I've developed and honed these skills throughout my career.

"A lot of what I do relates to maintaining relationships... my best days are when a customer thanks me for the work I've done – that's a great feeling."
There are really two sides to this job. One side is very fact-based – it's about prospecting, generating revenue, and understanding the markets. The other side requires strong interpersonal skills, because you have to be able to listen well and ask the right questions to discover what's really important to a customer. Much of what I do relates to maintaining relationships. It's a very rewarding job, because I can directly impact a customer's well-being. My best days are when a customer thanks me for the work I've done – that's a great feeling.

"We have a great Investment Advisor training program at BMO, and a strong support framework. I feel as though I am well prepared... The rest is up to me!"
In my opinion, a formal education in finance is not the sole criteria to be successful in this job. I have found that the most successful Investment Advisors have great relationship skills and self-discipline. Everything else can be taught. We have a great Investment Advisor training program at BMO, and a strong support framework. I feel as though I am well prepared and stand the same chance of success as anyone. The rest is up to me!

"I intend to keep learning through mentoring, as I have done throughout my career at BMO."
In order to be successful as an Investment Advisor, I need to stay where I am right now. I'm currently focused on finding ways to build my business in this area.  I also intend to keep learning through mentoring, as I have done throughout my career at BMO. I have many informal mentoring relationships with people at all levels in the organization, and they have really helped me to succeed. I'm very happy to be here in this community, continuing to build relationships with my colleagues and customers!

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Name:Tim Huang
Current Role:

Associate, BMO Capital Markets®and Bank-Wide Student Training Program Graduate
Location:Chicago, IL

"I took my summer internship as an opportunity to explore the Bank and meet people in the areas I was considering for my career."
I started as a summer student in BMO® Financial Group's Bank-Wide Student Training Program in 2005, working in the Risk Management area. I took that internship as an opportunity to explore the Bank and meet people in the areas I was considering for my career. When I graduated with my Engineering and MBA degrees in 2006, I changed business groups and joined the Bank full-time as an Analyst on the trading floor in Toronto. I worked in the Interest Rate Derivatives group, which involves talking directly to clients about products that will reduce their exposure to changes in interest rates. Since October 2008, I have been working in the Chicago office, in the same group but with a U.S. client base.

"I've always had the opportunity to do something different; all I've ever need to do is speak up and say I'm interested."
The Bank's people, corporate culture and atmosphere are what kept me here after I graduated.  I've always had the opportunity to do something different; all I've ever needed to do is speak up and say I'm interested. My managers have provided me with great advice on next steps I could take, and have looked out for possible opportunities for me.

I also really enjoy the dynamic nature of my job. There is no monotony, because every case is different. I learn new things with every new customer. I've been able to work in both Canada and U.S. markets, which has been a great experience.

"I know I've succeeded when customers leave knowing what I've suggested will add value to their company."
In this job, you need an open mind, a drive to always want to learn new things, and an understanding of how financial systems work at a high level. My technical background in math and finance has been useful, but the soft skills are equally important. Being able to talk to customers is essential – you can't be shy in this job!

At the end of the day, our customers want to successfully run their businesses.  It's my job to understand what products and services we're offering to help them do just that.  I know I've succeeded when customers leave knowing what I've suggested will add value to their company.

"I spent a lot of time researching and talking to people in the jobs I wanted to find out what was really involved and what the atmosphere was like."
It's essential for students to know what they want and conduct thorough research; that will make it easier for managers and mentors to help you. I spent a lot of time doing my own research and talking to people in the jobs I wanted to find more about and what the atmosphere was like. Your success can depend upon how well you fit into any business group's culture.

It's also important to take the initiative and talk to people. I saw the conversations I had when I was looking to explore new areas of the Bank as opportunities to demonstrate my skills and knowledge, and convince people that I was a good fit for their group.

"I'm still in the learning stage of my career, and I'm very new to the role, so my focus right now is to excel in this job."
In this area of the Bank, there are two ways to advance your career: by taking on larger accounts, and by moving to a similar role in a different product group. I'm still in the learning stage of my career, and I'm still new to the role, so my focus right now is to excel in this job. I'm also interested in learning more about the difference between the Canadian and American markets and how they influence each other. I get a lot of exposure to other groups, and I'm looking forward to continuing to learn more about other parts of the Bank!

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Name:Jennifer Fron
Current Role:

Coordinator, Human Resources, Harris®† and Bank-Wide Student Training Program Graduate
Location:Chicago, IL

"I was offered the full-time role in Human Resources because of my successful summer work terms and part-time experience."
I've been at Harris for about five years now, including my time during school for my undergraduate and Masters degrees in Personnel and Human Resources Development. I started out as a summer Project Intern and was then offered a summer role in BMO® Financial Group's Bank-Wide Student Training Program in an HR role supporting the Technology group in 2006.

I knew I wanted to work in Human Resources, and asked my manager if I could stay on in a part-time role during the fall. When a full-time position became available within my current group that December, I was offered the role because of my successful summer work terms and part-time experience.

"My role is very rewarding because a lot of my deliverables are end-to-end, so I can see the results of my work and really feel a sense of accomplishment."
My role has a lot of variety and I'm exposed to all of Harris' lines of business, which is a great learning experience. I have input on which projects I work on, so I'm always doing something different and interesting. This has helped me steer my career where I want it to go.

My role is very rewarding because a lot of my deliverables are end-to-end, so I can see the results of my work and really feel a sense of accomplishment in seeing my ideas come to fruition. For example, one of my most recent projects was designing and implementing an employee recognition program that is now used across Harris Community Banking, our retail and business operations. It's a good balance between day-to-day and long-term work.

"Informational interviews… give you the chance to show what you know, what you've done, and what you're interested in."
Communication skills and professionalism are the two most important attributes to have in this job. It's important to know how to carry yourself and present your ideas, particularly for students or new graduates who are new to the workforce. I've also learned the importance of networking in order to make contacts and find out about new opportunities. Informational interviews are a great way to do this, and I've been fortunate to have managers who have introduced me to people for this purpose These interviews also give you the chance to show what you know, what you've done, and what you're interested in. I'm now working for two of the people I met with in my last role, and I know I'll continue networking as I progress in my career!

"I found BMO®'s Bank-Wide Student Training Program really helpful because it's a very structured intern program."
Webinars and lunch and learns, many of which are cost free, are a great way to learn new things and learn about the organization. I've also joined professional organizations, like the Society for Human Resources Management, in order to network outside of the bank and participate in their training opportunities.

As far as formal programs, I found BMO's Bank-Wide Student Training Program really helpful because it's a very structured intern program. I really enjoyed being able to meet and network with the other students across the Bank at our orientation and other activities. Many are working here full-time now and I am still in touch with them.

"My short term goal is to continue to develop my skills by taking on different challenging projects in Human Resources."
My short term goal is to continue to develop my skills by taking on different and challenging projects in Human Resources. My managers are very open to me undertaking special projects or job shadowing in other groups, such as BMO's Institute for Learning. In the future, I might consider moving into a more generalist role, or doing work in recruiting, benefits, or succession planning for a specific group. For now, I'm going to keep expanding my network and learning new things in my current role!

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Diversity Recruitment

BMO®'s commitment to fostering an inclusive and barrier-free workplace is grounded in our talent strategy. At BMO we consider diversity in our leadership accountability structure, our recruitment and hiring strategy, and in our decision making within our lines of business. Having our employees reflect the communities in which we do business is an important part of BMO’s growth and is a key element of our competitive edge.

Supporting communities and developing talent
Investing in the next generation of diverse, top-talent is an important part of our recruitment strategy. At BMO we believe in developing talent through internships and by supporting students through their education. Through bursaries, internships and student scholarship programs, we are investing in the communities in which we do business and developing top talent for the future.

Putting diversity, equity and inclusion into practice

BMO fosters a number of internal initiatives that are designed to promote diversity and inclusion across all our business groups. A few of those projects include:

The CEO’s Council on the Equitable Workplace reviews BMO’s progress towards achieving our goals on a regular basis. The key goal of the Council is to ensure that BMO is a workplace that fosters growth and helps employees reach their full potential.

Sponsoring the “Canada’s Best Diversity Employers” Award. Since 2008, BMO has been sponsoring this award that recognizes companies and organizations that lead Canada in creating diverse and inclusive workplaces.

Employee Resource Groups are comprised of employees who are actively involved in supporting BMO’s diversity initiatives, both enterprise wide and within each line of business.

Everyone is welcome to join:

  • Aboriginal Networking Forum in Canada
  • Diversity Councils within our lines of business (Canada and the U.S.)
  • Affinity Groups in Canada: 
    • Waves (focus on the deaf and hard of hearing community)
    • Envision (focus on the blind and partially sighted community)
    • Step Ahead (focus addressing issues of accessibility related to mobility)
    • BMO Pride (focus on employees who are Lesbian, Gay, Bisexual, Transgender)
  • Affinity Groups in the U.S: 
    • AACE (Asian American Coalition of Employees)
    • AALPs (African American League of Professionals) Chicago and New York
    • BMO Harris Latino Alliance
    • Lions Pride (Gay, Lesbian, Bisexual, Transgender Affinity Group)

Supporting an inclusive workplace.

At BMO, we support a workplace that allows all employees to turn their potential into performance. Our policies and practices are designed to foster an open and inclusive workplace. This includes flexible work arrangements, “people care” days to address family matters, technology and accessibility support from a dedicated Workplace Accommodations Advisor.

Find out more about BMO’s commitment to diversity.

Commitment to Learning

More opportunities for growth
BMO® is committed to fostering an environment that nurtures professional development and growth. Through on-the-job experience, The Institute for Learning and our Tuition Refund Program you'll gain the learning and knowledge you need to move your career in the right direction.

Institute for Learning
The Institute for Learning is BMO's corporate university with multiple campuses in Toronto, Montreal, Mississauga, Chicago and Milwaukee. Classroom-based and eLearning options enable employees to develop the knowledge and skills to achieve their goals.

Tuition Refund
Tuition reimbursement is available to individual employees who want to continue learning at the college and/or university level. Master's degrees and industry certification are typical examples of refundable expenses, subject to approval.

Learning
BMO fosters a workplace that promotes sharing of information, learning and innovative thinking when it comes to creating consistently superior customer experiences.

Training Programs within our different Business Groups provide employees with the tools and resources to excel. Check out our Business Group pages to find out about their specific training programs:

Opportunities for Students and Grads

We have many opportunities for students and new grads to join us through internship and co-op experiences, new grad programs, or directly into some of our most critical roles.

Find out more about these opportunities.

Products and services identified on this page are not available to U.S. residents please visit BMO Harris Bank.com for U.S. Products and services.

BMO Harris Bank N.A. Member FDIC.

BMO Harris BankSM is a trade name used by by BMO Harris Bank N.A. BMO Harris Bank N.A. Member FDIC.

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If you have any questions about applying to BMO please email: bmocareers.support@bmo.com
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